Latoya W.
Organizational Change Leader | ERP Implementation Consultant | Driving Business Transformation through Technology & Training
- Role
- Business Processes Consultant at SAP
- Location
- Jacksonville, FL, US
- LinkedIn followers
- 500 followers
About Latoya W.
Experienced Organizational Change and Implementation Consultant with over 7 years of experience leading large-scale digital transformation and ERP implementation projects for companies and organizations. Proven expertise in instructional design, workforce transformation, and change management, with a focus on enhancing user adoption and operational efficiency. Led training programs that improved system adoption by 15% and ensured smooth transitions for over 800 employees. Seeking to leverage my experience in system modernization and training development to support organizations in their digital transformation efforts. ERP Systems & Software Extensive experience in ERP implementation and system transformation for government and public sector clients, and business organizations. Change Management & Organizational Transformation Expert in Organizational Change Management (OCM), workforce transition strategies, and user adoption programs for large-scale digital transformation projects, including ERP rollouts. Training & Instructional Design Proven ability to design and deliver comprehensive training programs, improving system adoption by up to 25% Technical Proficiencies Microsoft Word, Excel, PowerPoint, Visio, Teams Microsoft Test Manager, Team Foundation Server (TFS), JIRA SQL, SharePoint, Visual Studio Articulate 360 Storyline & Rise, Camtasia, Snagit, Adobe Captivate BPMN standards for process flows
Experience
Business Processes Consultant
Jan 2023 — Present
Led client business requirement sessions to design and deliver tailored ERP solutions for large-scale transformation projects.Managed project timelines, risks, and escalations to ensure timely delivery and successful organizational change implementation.Developed and executed training programs for end-users, focusing on enhancing workforce transition and system adoption.Collaborated with product management teams to implement product enhancements aligned with client business needs.Provided strategic consultation on best practices for ERP deployment and change management, supporting long-term operational improvements.
Education
Clemson University
Polymer Chemistry
1999 — 2003
Keller Graduate School of Management of DeVry University
Master of Public Administration (M.P.A.)
2004 — 2006
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