Latoya Lyon

General Manager at Artfarm / Manuela

Role: General Manager at Artfarm
Location: Brooklyn, NY, US
LinkedIn followers: 500 followers

About Latoya Lyon

OPERATIONS LEADERSHIP SUMMARYOperations leader with 15+ years driving high-volume hospitality performance across full-service restaurants, membership clubs, and event-driven concepts in New York. Known for translating P&L; results into clear operating plans, building scalable SOPs, and developing high-performing teams. Strengths include multi-stakeholder management, labor optimization, service standards, compliance, and revenue strategy across restaurant + events.CORE COMPETENCIES• Multi-site & high-volume operations leadership • SOP/policy design & rollout • Service standards & QA• P&L; ownership: sales mix, labor, COGS, margin • Budgeting/forecasting • Vendor & contract management• Workforce planning: hiring, training, scheduling, performance management • Culture building & retention• Guest experience strategy • Private dining/events operations • Cross-functional partnership (Finance, HR, Marketing)

Experience

General Manager
Artfarm
Nov 2023 — Present · NY, US
Lead full-service restaurant + events operations, owning day-to-day execution, guest experience standards, and cross-department coordination.• Own P&L; performance (sales mix, labor, COGS, margin) and convert weekly results into action plans for leadership and teams.• Build scalable training programs, service protocols, and SOPs to improve consistency, speed of service, and team accountability.• Drive private dining and in-house programming to grow covers and increase spend per guest through curated experiences and partnerships.

Education

UC Santa Barbara
Communication and Media Studies

Skills

Inventory Management
Microsoft Office
Sales
Management
Budgets
Operations Management
Strategic Planning
Customer Service
Marketing
Budgeting
Visual Merchandising
Restaurants
Retail
Business Development
Event Management
Hospitality
Textiles
Restaurant Management
Fashion
Merchandising
Social Media Marketing
Training
New Business Development
Hospitality Industry
Apparel
Social Media
E-Commerce
Event Planning
Marketing Strategy
Pos

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