Latoya Jones
- Role
- Im Functional Support Expert at Scalian
- Location
- Mobile, AL, US
- LinkedIn followers
- 500 followers
About Latoya Jones
With a passion for achieving high standards and offering top-notch technical support, I…
Experience
Im Functional Support Expert
May 2023 — Present
As an IM functional support expert, my main responsibility is to monitor the on/offboarding support project for Airbus on a daily basis. This includes overseeing the processes and activities related to onboarding new employees and offboarding departing employees within the ServiceNow system. My duties include coordinating with various stakeholders, such as HR, IT, and management, to ensure a smooth transition for both new and departing employees. This includes monitoring the SLA\'s for setting up user accounts, granting access to systems, providing technical support, and ensuring all necessary equipment and software are properly deployed. In addition, I\'m also responsible for resolving any issues or inquiries related to the on/offboarding process. This could involve troubleshooting technical problems, addressing user concerns, and providing guidance on company policies and procedures.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.