Latonya Koonce

Human Resources Manager & Ai Generalist @City Of Lilburn

Lilburn, GA, US

During my time at the City of Lilburn, I’ve spearheaded AI-driven training programs to enhance employee productivity, streamline administrative tasks, and significantly reduce operational costs. My responsibilities include overseeing HR compliance, benefits administration, and employee records management, ensuring all processes align with municipal regulations and best practices. By combining traditional HR expertise with emerging AI tools, I empower staff to adapt to a rapidly changing workplace. This forward-thinking approach led to my recognition with a Merit Award from the City Manager—acknowledging the substantial manpower and cost savings achieved. Through ongoing collaboration with leadership, I continue to refine and implement policies that foster a culture of innovation and continuous improvement across the organization