Latina Stephens
Community Liaison | Salesforce Consultant | Salesforce Administrator
- Role
- Community Liaison Administrative Assistant at Robert O\'neal Multicultural Arts Center Romac
- Location
- Cincinnati, OH, US
- LinkedIn followers
- 500 followers
About Latina Stephens
I am a Salesforce Business Analyst and Consultant with a strong background in process improvement, data-driven insights, and stakeholder engagement across financial services, nonprofit, and consulting sectors. Over the past decade, I’ve helped organizations streamline workflows, enhance compliance, and deliver impactful Salesforce solutions that align with strategic goals.My journey began in financial services at Barclays, US Bank, and Green Dot, where I specialized in fraud prevention, AML compliance, and Salesforce FSC—driving measurable improvements such as reducing agent errors by 40% and increasing efficiency by 15%. At Protiviti, I transitioned into consulting, where I led UAT, wrote user stories, and supported Salesforce implementations that reduced post-launch issues by 20%.Most recently at United Way of Greater Cincinnati, I facilitated the adoption of Salesforce Marketing Cloud and NPSP, delivering projects with an 85% success rate and transitioning volunteer engagement processes into Salesforce for long-term sustainability.Beyond technical expertise, my career includes extensive client-facing roles at Delta and Lyft, sharpening my ability to communicate clearly, solve problems quickly, and build trust with diverse stakeholders. Currently, as Community Liaison at ROMAC, I apply both my consulting and leadership skills to drive community partnerships, donor relations, and technology adoption for a $15M revitalization project.Future Goal: I am passionate about joining a forward-thinking organization as a Salesforce Business Analyst or Consultant, where I can lead digital transformation initiatives, mentor users, and continue growing my expertise in Financial Services Cloud, Slack, and beyond.I thrive at the intersection of people and technology—translating business needs into Salesforce-powered solutions that deliver measurable results.
Experience
Community Liaison Administrative Assistant
Robert O\'neal Multicultural Arts Center Romac
Jun 2025 — Present
Education
Miami University
Bachelor's degree, Business/Commerce, General
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.