Latha G
Delivery Assurance Manager, Chennai Region of Digital Enterprises Solutions & Services Unit @ Tata Consultancy Services
- Role
- Process Improvement (Pi) Champion - North America Insurance Accounts Projects at Tata Consultancy Services
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Latha G
Experience Summary :IT Projects (Development,Conversion,Automation, Re-engineering, Maintenance and Support ) Delivery Management carried out Retail,Telecom,Manufacturing,Banking Insurance IT ProjectsIT Projects/ Services Processes Improvement Champion ActivitiesQuality Assurance Reviews and Process compliances Management as part of Internal Quality Management TeamInternal Auditing, ISOIT Process and Quality Consultancy & Development of Process Handbooks/ Quality Manual as part of Global Consultancy Practice Team for Banking, Manufacturing ClientsCertifications & Training:Certified Quality Analyst by the CQITrained ISO & ISO Internal AuditorTrained Internal Assessor of CMMI and People CMM modelsAwareness & Training on Malcolm Baldridge Model & TBEMNSS Activities & CertifiedWas member in :Delivery Management, Program Management, Project Management, Quality Management,Process Improvement,Process Management, Software Development, Maintenance and Enhancement. Domain Expertise including Banking, Telecom, Retail and Manufacturing andProcess compliance Auditing
Experience
Process Improvement (Pi) Champion - North America Insurance Accounts Projects
Sep 2016 — Present · Chennai, IN
Education
Indian Institute of Technology, Madras
Master of Technology - MTech, Industrial management
Auxilium school, Vellore
HSC, Maths & Science Group
1987 — 1989
College of Engineering Guindy, Chennai
B.E., Industrial Engineering
1989 — 1993
Indian Institute of Technology, Madras
M.Tech, Industrial Management
1993 — 1995
Indian Institute of Technology, Madras
Master of Technology - MTech, Engineering/Industrial Management
Skills
- Test Management
- People Development
- Consulting
- Project Governance
- Software Project Management
- Crm
- Environmental Auditing
- Offshoring
- Retail
- Delivery Management
- Assessment
- Manufacturing
- Programming
- Workforce Management
- Customer Relationship Management (Crm)
- Business Process Improvement
- Banking
- Unix
- Global Delivery
- Six Sigma
- Quality Auditing
- Process Consulting
- Recruitment/Retention
- Resources Management
- Process Improvement
- Strategy
- Resource Management
- Requirements Analysis
- Program Management
- Software Development
- Mainframe
- Database Management
- Pre-Sales
- Account Management
- Training &Amp; Development
- Sdlc
- Travel Management
- Management
- Client Management
- Presales
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