Latashia May
Management Professional
- Role
- Business Development Officer at PNC
- Location
- Kalamazoo, MI, US
- LinkedIn followers
- 500 followers
About Latashia May
I am a dynamic and results-driven leadership professional with a proven track record in…
Experience
Business Development Officer
Jan 2012 — Present
I was initially hired as a Customer Service Associate. Due to my performance, reliability, and consistency I earned several promotions during my tenure including a promotion to relocate. • Generated new client acquisitions and identified external pipeline of prospective clients by establishing relationships, identifying financial needs, and building rapport. • Skillfully resolved customer issues to increase customer service experience and satisfaction. • Responsible for pinpointing fraudulent activities on transactions done with the company to prevent losses and identifying patterns and trends to prevent future frauds.• Demonstrated sales ability by cross selling items, overcoming customer objections, and identifying customer’s needs.• Performed daily and monthly audits on cash vaults and ATMs and oversee daily operations.
Education
Kalamazoo Valley Community College
Criminal Justice and Corrections
Skills
- Event Management
- Case Management
- Adolescents
- Customer Service
- Leadership Development
- Volunteer Management
- Small Business
- Microsoft Word
- Youth Mentoring
- Youth Development
- Youth Leadership
- Social Networking
- Program Evaluation
- Event Planning
- Leadership
- Workshop Facilitation
- Powerpoint
- Staff Development
- Public Speaking
- Social Services
- Case Managment
- Non-Profits
- Fundraising
- Coaching
- Team Building
- Program Development
- Organizational Development
- Nonprofits
- Motivational Speaking
- Community Outreach
- Behavior Management
- Time Management
- Entrepreneurship
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