Lashondia Kendrick

Writer| Storyteller|Speaker|Leader|Strategy Developer|Founder of Girlz with Godly Goalz

Role
Vice President Customer Care at Comcast
Location
Fort Myers, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Lashondia Kendrick

Experienced Vice President Customer Care with a demonstrated history of working in the media production industry. Skilled in Customer Service, Managed Services, Segmentation strategies, Voice over IP (VoIP), Business Process Improvement, and Customer Satisfaction. Strong support professional graduated from Tougaloo College.

Experience

  1. Vice President Customer Care

    Comcast

    Oct 2020 — Present · Fort Myers, FL, US

Education

  • Walden University

    Master of Business Administration - MBA

Skills

  • Customer Retention
  • Customer Service
  • Vendor Management
  • Leadership
  • Telephony
  • Management
  • Team Building
  • Telecommunications
  • Program Management
  • Team Leadership
  • Voip
  • Product Management
  • Process Improvement
  • Call Centers
  • Ip
  • Cross-Functional Team Leadership
  • Customer Experience
  • Managed Services
  • Training
  • Customer Satisfaction
  • Wireless

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