Lashonda Hunter-Mendy
Director of Operations @City of New Orleans
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WORK HISTORY
Director of Operations @City of New Orleans
US
EDUCATION
Herzing University
Associate's Degree, Computer Networking and Security
Herzing University-Kenner
Bachelor's Degree, Computer/Information Technology Administration and Management
Hattiesburg High School
Diploma
Colorado Technical University
Master’s Degree, I.T. Data Management
ABOUT LASHONDA HUNTER-MENDY
ITIL certified technology professional with 12+ years experience that works well independently, or in a group setting. Leads a team of 20+ IT professionals in providing technical support, disaster recovery and business continuity, system administration, SAN administration and database administration to a user environment. Develops and implements disaster recovery strategies, IT policies, procedures, and standards to ensure data security and regulatory compliance. Oversees the deployment of enterprise applications to over end users. Collaborates with cross-functional teams to identify technology needs and recommend solutions that align with business objectives. Facilitates IT procurements for enterprise software, hardware, and services, while optimizing procurement processes.Proficiencies/Technical Skills • SQL Server Administration and Security • SQL Performance Tuning and Capacity Monitoring/Planning • Data Center Backup Strategy and Disaster Recovery • Microsoft 365 administration • Active Directory • Enterprise System Security • VMWare virtualization and replication • SAN Storage administration • Enterprise System Deployment • IT Leadership • ITIL v4 Framework • Vendor Management • Budgeting and Cost Control • Problem-Solving and Conflict Resolution • Strategic Planning
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