Lashon Harris

Medical Case Manager @Travelers

Sacramento, CA, US

Oversee assessment and settlement of medical claims, saving over in potential claimant payouts. • Investigate the veracity of highly litigated claims where there is little of evidence claimants’ medical conditions: Decreased unsubstantiated expenses and potential exposure by 97%.• Negotiate settlements with claimants to minimize Travelers’ financial losses: Settle 90% of cases for less than potential exposure amounts. • Maximize utilization of health knowledge to exceed performance goals: Surpass minimum 1:1 closing ratios for claims management. • Lead creation of strategic resolution initiatives: Develop multiple solutions to resolve claims in a timely and fiscally responsible manner. • Lowered number of days employees miss work (loss time calculations) due to medical challenges by 100 days, contributing to Travelers’ cost-management expectations. • Lead the team in evaluation metrics, scoring 100% on performance reviews.Direct spending decisions for Employee Engagement Committee budget of Ensure accountability for all expenditures• Organized formalized mentoring program for employees: Encouraged managers and seniors to invest in professional mentorship of early career talent. • Serve as SME (Subject Matter Expert) for Medical Provider Network (MPN): Provide best-practices knowledge to Network members

Carrington College California-Sacramento

Associate of Science - AS

Carrington College California-Sacramento

Registered Nurse

Oklahoma vocational

LVN