Lashaun Brown

About Lashaun Brown

I am a Human Resources leader with 15+ years across Employee Relations, HR operations, recruiting, and compliance. I specialize in navigating complex, sensitive situations with fairness, empathy, and sound judgment—while helping leaders make consistent, risk‑aligned decisions and strengthening culture.Today, as a Senior Employee Relations Investigator at PNC, I lead high‑risk investigations (harassment, discrimination, retaliation, misconduct), advise managers on performance and conduct, and improve policies and practices that drive consistency and mitigate risk. I partner closely with ER leadership and HRBPs, aligning recommendations to employment law and Enterprise Risk Management expectations.Previously at BBVA, I supported more than employees across seven states as a Lead Employee Relations Partner—coaching leaders through progressive discipline, performance management, and workplace conflict. Earlier, I led Tier II support in the Employee Care Center as a Team Lead, training and coaching frontline HR reps, strengthening SLAs and documentation quality, and enhancing knowledgebase content and SOPs.My background also includes recruiting for Commercial Risk & Wealth Management divisions (full‑cycle hiring, selection tools, and agency/vendor management), HR support (iCIMS/Humanic administration; offer letters; garnishments, invoices, and requisition research), and early leadership in operations where I supervised a 4–6 person team, managed reconcilement/reporting, and honed the attention to detail that still defines my work.I partner with business leaders to align people strategies to outcomes: workforce planning, talent development, change management, and engagement. I’m passionate about developing people, elevating service quality, and simplifying processes—so teams can perform at their best.Specialties: Employee Relations & Investigations; HR Business Partnership; Performance Management; Conflict Resolution; Policy Design & Governance; Risk & Compliance; HR Solution Center Operations (intake, escalations, SLAs, knowledgebase); Employment Law (EEO, ADA, FMLA, FLSA, Title VII); Case Documentation & Personnel Records; Reporting & Analytics; DEI; Process Improvement.

Experience

1. Senior Employee Relations Investigator

   PNC

   Oct 2021 — Present · Birmingham, AL, US

   Administer enterprise ER investigation processes; lead complex, confidential cases (misconduct, harassment, discrimination, retaliation, ethics/policy).• Design, refine, and implement HR policies and procedures to drive compliance, consistency, and culture; advise leaders on interpretation and application.• Provide expert consultation to managers on conflict resolution, corrective action, and risk‑aligned decision‑making; maintain open communication between leadership and employees.• Develop corrective action plans and coaching strategies to reduce recurrence; recommend process improvements informed by trends and analytics.• Ensure documentation quality and adherence to employment law and internal policy frameworks; support ER reporting, metrics, and risk reviews.• Model customer focus and strong risk management aligned to PNC’s Enterprise Risk Management expectations.

Education

• Samford University

  Associate Degree, Administration

  2007 — 2009

• Samford University

  Bachelors, Human Resource Management

  2007 — 2011