Jeff Larsen
Director of Customer Experience @Ethica Ai
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WORK HISTORY
Director of Customer Experience @Ethica Ai
Los Angeles, CA, US
Developed onboarding & engagement programs, focused on retention, leveraged AI product automation, collaborated cross-functionally with sales and product to implement a successful framework to boost adoption and enhanced customer satisfaction, contributing to growth in real estate AI solutions.Performed one-on-one demos to educate the customer while troubleshooting concerns or misunderstandings.
EDUCATION
University of Hawaii at Manoa
Bachelor of Science - BS
ABOUT JEFF LARSEN
Ethica is building the first AI-native transaction layer for real estate.Through its flagship platform, VoicePilot, Ethica enables agents to create offers and complete key transaction forms simply by speaking naturally. By turning conversation into structured, legally usable data, VoicePilot helps reduce friction, save time, and bring greater clarity to the deal process.In collaboration with the California Association of REALTORS®, Ethica is helping pioneer a new category where AI is not just assisting real estate professionals but actively powering the workflows that move transactions forward.Ethica is building the first AI-native transaction layer for real estate.Through its flagship platform, VoicePilot, Ethica enables agents to create offers and complete key transaction forms simply by speaking naturally. By turning conversation into structured, legally usable data, VoicePilot helps reduce friction, save time, and bring greater clarity to the deal process.In collaboration with the California Association of REALTORS®, Ethica is helping pioneer a new category where AI is not just assisting real estate professionals but actively powering the workflows that move transactions forward.
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