Larry Tan
Service Desk Manager @Oak Street Health, part of CVS Health
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WORK HISTORY
Service Desk Manager @Oak Street Health, part of CVS Health
Chicago, IL, US
I established and currently manage 24/7 Service Desk operations for Oak Street Health (now CVS Health). In this role, I lead a team focused on providing outstanding customer service, working hand-in-hand with organizational stakeholders to optimize support, improve end-user satisfaction, and increase efficiency through various projects and process enhancements.
EDUCATION
DePaul University
B.S., Commerce
DePaul University
M.S., Information Systems
SKILLS
ABOUT LARRY TAN
IT Service Leader with 25 years of experience modernizing support operations across…
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