Larry Rosener Citrms
Contact Center Manager at IDIQ
- Role
- Contact Center Operations Manager at IDIQ
- Location
- San Diego County, CA, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Larry Rosener Citrms
Operations Leader | Call Center Director | People Manager | Customer Experience |…
Experience
Contact Center Operations Manager
Aug 2020 — Present
Education
Western Governors University
Bachelor of Science - BS
2017 — 2019
Skills
- Change Management
- Credit
- Customer Service
- Sdlc
- Program Management
- Management
- Team Building
- Technical Support
- Business Analysis
- Cross-Functional Team Leadership
- Call Center
- Quality Assurance
- Training
- Customer Satisfaction
- Leadership
- Process Improvement
- Strategic Planning
- Employee Relations
- Crm
- Visio
- Analysis
- Outlook
- Operations Management
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