Larry Sapp
Unit Manager - Customer Care at Assurant
- Role
- Customer Care Unit Manager at Assurant
- Location
- Dayton, OH, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Larry Sapp
Self driven service operations executive/leader with 15+ years of progressive solid…
Experience
Customer Care Unit Manager
Aug 2019 — Present · Springfield, OH, US
Education
Control Data Institute, St. Louis Missouri
Degree, Computer Terminal Technology
1977
Skills
- Strategic Planning
- Retail
- B2b
- Customer Profitability
- Account Management
- Call Center
- Managed Services
- Negotiation
- Service Delivery
- Business Analysis
- Vendor Management
- Contract Management
- Microsoft Office
- Sales
- Employee Management
- Software Documentation
- Sales Operations
- Customer Retention
- Professional Services
- Budgets
- Customer Service
- Customer Satisfaction
- New Business Development
- Business Process Improvement
- Telecommunications
- Troubleshooting
- Analysis
- Contract Negotiation
- Program Development
- Team Building
- Management
- Program Management
- Team Leadership
- Project Management
- Solution Selling
- Problem Solving
- Operations Management
- Customer Relationship Management (Crm)
- Call Centers
- Business Development
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