Larry McCain
Service Manager 9.31 Administrator at Hewlett-Packard
- Role
- Service Manager 9 31 Administrator at DXC Technology
- Location
- San Diego, CA, US
- LinkedIn followers
- 500 followers
Experience
Service Manager 9 31 Administrator
Apr 2008 — Present · Coronado, CA, US
Three man team running the installing and maintaining the new ticketing system Service Manager 9.31. Service Manager 9 on the classified side of NGEN project has been implemented. Service Manager 9.31 has over customers from DOD, USMC & US Navy. Remedy software retirement from USN. Upgrading HPSM Service Manager to 9.41 in January 2018.
Education
Grossmont College
Computer Science & Information Systems, IT
1999 — 2000
UC San Diego
Chemistry
1976 — 1978
Skills
- Windows
- Vmware
- System Administration
- IT Service Management
- Dns
- Integration
- Problem Management
- Pmp
- Service Management
- Computer Hardware
- Service Desk
- IT Outsourcing
- Software Installation
- Sharepoint
- Comptia a+ Certification
- Service Delivery
- Windows 7
- Technical Support
- Active Directory
- Windows Server
- Hardware
- Itil V3 Foundations Certified
- Requirements Analysis
- Cloud Computing
- Security+
- Sla
- Itil Certified
- Tcp/Ip
- Hp
- Security
- Bmc Remedy
- Data Center
- Incident Management
- Network Security
- IT Management
- Configuration Management
- Microsoft Sql Server
- System Deployment
- Servers
- Itil
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