Larry Kaye

About Larry Kaye

Global learning and enablement leader with 25+ years of experience building and scaling customer, partner, and internal education programs across enterprise and SaaS organizations.I’ve led global teams of up to 30 instructional designers, developers, trainers, and people managers, reporting directly to VP-level executives and managing OPEX budgets up to $500K annually. My work consistently focuses on accelerating customer adoption, driving revenue, and modernizing enablement business models.Across roles at F5, Tableau (Salesforce), Microsoft, TSIA, and high-growth technology companies, I’ve- Owned and grown commercial training and certification portfolios up to $50M annually- Transformed instructor-led training into scalable subscription and virtual delivery models- Built and led partner and content ecosystems to scale global reach- Reduced time-to-market and operational overhead through agile delivery and AI-accelerated content developmentMost recently at F5, I lead worldwide customer training and internal technical enablement, overseeing an 80-course global portfolio reaching learners annually. I’ve championed the use of AI tools including LearnExperts AI, ChatGPT, and Descript to reduce course maintenance effort by 50% and improve content quality and scalability.I’m especially interested in roles where learning, product, and customer success intersect — turning education into a strategic lever for adoption, retention, and growth.

Experience

1. Director, Worldwide Education - Customer Training and Internal Technical Enablement

   F5

   Jan 2023 — Present · Seattle, WA, US

   I lead worldwide customer training and internal technical enablement at F5, overseeing a global organization of instructional designers, developers, trainers, and people managers.My role spans enablement strategy, content portfolio management, team leadership, vendor and platform management, and AI-enabled transformation, reporting directly to VP-level leadership.Key areas of impact- Own and modernize an 80-course global enablement portfolio delivered through Xyleme, Skillable, and Cornerstone, reaching learners annually with sustained year-over-year growth- Lead and develop global teams (up to 30 people), including managers, across customer education and internal technical enablement- Manage OPEX budgets up to $500K annually across vendors, tools, and learning platforms- Champion AI-accelerated content development, leveraging LearnExperts AI, ChatGPT, and Descript to reduce course maintenance effort by 50%, improve content quality, and accelerate speed to market- Chair the Learning Leaders Council, partnering with 20 enablement teams across the company to align on content strategy, technology adoption, and operating modelsKeywords: Customer Education, Enablement, AI in Learning, Technical Training, LMS, LXP, SaaS, Agile, Leadership

Education

• Massachusetts Institute of Technology

  B.S., Aeronautics/Astronautics

• University of Maryland

  M.S., Aerospace Engineering - Space Systems

Skills

• Enterprise Software
• C#
• Web Applications
• Community Development
• Leadership
• Software Development
• Scrum
• Product Marketing
• Sharepoint
• Training
• Software Project Management
• Project Management
• Professional Services
• Business Strategy
• Management
• Educational Services
• Strategy
• Java
• Product Management
• Business Development
• Instructional Design
• Data Analysis
• Cross-Functional Team Leadership
• Public Speaking
• Mobile Devices
• Integration
• Training & Development
• Sdlc
• Solution Architecture
• Databases
• Software Engineering
• Requirements Analysis
• Cloud Computing
• Enterprise Search
• Strategic Partnerships
• Pragmatic Marketing Certification
• Process Improvement
• Microsoft Office
• Program Management
• Certification