Larry Bruce
Technical Consultant @Bank of America
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WORK HISTORY
Technical Consultant @Bank of America
NC, US
EDUCATION
Central Piedmont Community College
Computer Programming
Community College of Baltimore County
Comptia, A+ and Network+
SKILLS
ABOUT LARRY BRUCE
As a Technical Consultant at Bank of America, I leverage over nineteen years of combined experience in application support, operations, and regulatory processes. Focused on ensuring software integrity and customer satisfaction, I excel in diagnosing complex issues, managing real-time monitoring systems, and optimizing operational workflows. My role involves collaborating with teams to maintain seamless software performance while adhering to industry regulations. Previously, at Mastery Logistics Systems, I represented the company’s values through white-glove customer service, troubleshooting logistics software, and managing customer escalations. By utilizing tools like New Relic and ticketing systems, I supported operational efficiency and customer retention. Driven by a commitment to excellence, I aim to enhance application performance and contribute to organizational success.UPDATE: Currently in the market for support and analyst roles that are remote and are scheduled to start after 6pm EST.
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