Larissa Galasso

Billing Support Analyst @LinkedIn

As a Billing Support Analyst, my responsibilities are- Provide billing support to LinkedIn Enterprise customers both internal and external - Work within a queue-support model with specific targets on the number of customer issues resolved - Process invoices and handle customer inquiries regarding credit memos and debit memos in a timely and accurate manner - Document all customer communication interactions via system tools - Ensure that all issues are escalated as…