Larissa Silva

Administrative Assistant (Trilingual - English/Portuguese/Spanish)

Role
Front Desk Assistant at Hampton Inn by Hilton
Location
Orlando, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Larissa Silva

Administrative Assistant with extensive experience in client-facing roles, demonstrating…

Experience

  1. Front Desk Assistant

    Hampton Inn by Hilton

    Mar 2023 — Present

    Welcomed guests with a professional demeanor, providing exceptional service and addressing inquiries or concerns promptly, honed strong interpersonal skills and the ability to manage a high volume of interactions.Managed guest check-ins, reservations, and processed transactions while maintaining organized records using PEP OS. Managed schedules, organized documents, and supported daily operations in an administrative capacity.Operated the cash register to process transactions, handle cash, and manage financial records with precision while enhancing my ability to perform accurate financial record-keeping, manage budgets, and handle invoicing.Attended to guest needs and ensured satisfaction by addressing requests and resolving issues, also developing strong problem-solving skills. Managed client relations and oversaw daily operations within an office setting.

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Larissa Silva — Front Desk Assistant at Hampton Inn by Hilton in Orlando, FL, US | Unifers