Larane Siano
Senior Business Support Manager Pa @Mace
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WORK HISTORY
Senior Business Support Manager Pa @Mace
GB
A successful leader responsible for monitoring the day-to-day operations, providing leadership and direction to the Business Support Team covering the Defence, Energy, Nuclear, and Utility sectors within Mace. Undertaking a range of business management, operational, and personal assistant responsibilities acting as true right-hand support to the Director. Key Responsibilities o Lead and manage a business support team (UK and Ireland) o Work alongside the Director on recruitment initiatives, financial reviews, and business pipeline o Work alongside the Senior Leadership Team on major program reviews o Responsible for the delivery of operational metrics against business KPIs via PBI o Performance manages sector Business Unit Director to ensure delivery of overall targets against sector business plans. o Drive business cultures (HSW, D&I, and RB) to ensure the implementation of best practice. o Work closely with HR Business Partners, HR Services, IT, PAs, and EAs o Schedule and prepare board agendas, presentations, take minutes and follow up actions. o Research ahead of board meetings. o Full complex diary and email management. Responding on behalf of the Director o Event management, arrange quarterly and half-yearly senior leadership and director away days, and events. o Manage and book flights, trains, hotels, and parking for both business and personal travel. o Manage all credit card expenses, and cost coding monthly via Oracle. o Manage and maintain all CRM (Client relationship management) submissions monthly. o Raise purchase orders via Oracle. o Manage and maintain sector quality assurance and processes to manage internal audits. o Stakeholder management, liaising with stakeholders and key clients. o Managed a business support team of 15+ o Approver of purchase orders, contract offers, and requisitions. o Manage multiple responsibilities in line with business requirements.
EDUCATION
APM
Fundamentals
Bridgewater High School
Secondary School, 8 GCSE's B and C grades
Hartford Art College
BTEC in Art & Textiles, Art/Art Studies, General, BTEC
Chartered Management Institute
Level 5
Bridgewater High School UK
Business Administration and Management, General
ABOUT LARANE SIANO
Larane has over 25 years of experience and is a professional, motivated Senior Business Support Manager who is competent, highly organised, and confident with an enthusiastic and proactive approach to work. She holds excellent time management skills and is efficient, discrete, and flexible calmly and professional. She is accustomed to working with Senior Board directors with competing priorities in a corporate and challenging environment. Larane holds strong leadership capabilities and has worked in many industries such as Defence, Nuclear, Energy, and Utilities. She demonstrates strong procedural traits and operates strategically ensuring that all health, safety, and process activities are always adhered to, whilst having a keen eye for detail she can encourage better performance within underperforming areas. Larane’s ability to collaborate with business leaders and the like is admirable. She can identify and implement behaviours for success that hold strong equality, diversity, and inclusion attributes as well as developing strong relationships with practice leads, to ensure a cross-functional collaboration. Larane can set expectations and manage performance working to tight budgets and schedules that are subject to assumptions, risks, and issues. Where constraints are identified, Larane works tirelessly to ensure that these matters are resolved promptly. Skills • Adaptable approach to resolving issues • Resilient in the face of conflicting demands • Approaches work with a focus on delivery • Effective leadership and decision-making Core Competencies • People Management • Project Management • Performance Management • Organisation Management • Takes ownership • Excellent interpersonal skills • Collaborative work ethic • Promoting physical and psychological safety culture within the workplace Qualifications • APM Project Management (PFQ) • APM Chartered Body Membership • CMI Level 5 Diploma in Manchester and Leadership
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