Laraib Ahsan
Assistant Manager @Traction Wellness Group
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WORK HISTORY
Assistant Manager @Traction Wellness Group
Managed online database system of appointments and provided exceptional customer service in a contrast therapy studio, SweatHouz, at Traction Group.• Resolved technical issues with the mobile app, ensuring seamless customer experience.• Assisted customers with any inquiries or support needed, enhancing overall satisfaction levels.• Assist the Studio Manager to lead and train a team of talented Sales Associates to achieve monthly salestargets and service existing customers.• Network and execute grassroots marketing initiatives in our studios community.• Record detailed notes on new guests in CRM and Slack.• In charge of keeping record of inventory levels and ordering inventory.
EDUCATION
Northern Virginia Community College
Associate of Science - AS, Business Administration and Management, General
George Mason University
Bachelor of Business Administration - BBA, Management Information Systems, General
ABOUT LARAIB AHSAN
I’m a driven business professional passionate about optimizing operations, enhancing customer experiences, and leveraging data-driven strategies to drive growth. With hands-on experience in management, sales strategy, and team leadership, I bring a strong understanding of how to align business goals with efficient processes and technology.Currently pursuing my B.S. in Business with a concentration in Management Information Systems at George Mason University (graduating May 2026), I’ve developed a well-rounded foundation in business strategy, analytics, and systems management. My professional experience as an Assistant Studio Manager at SweatHouz Mosaic has strengthened my leadership and problem-solving skills — from leading sales teams and driving membership growth to coordinating daily operations and executing marketing campaigns.I’m passionate about helping organizations streamline their operations, strengthen client relationships, and create sustainable growth strategies through a blend of people, process, and technology.
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