Lanyssa Cantu

Box Office Attendant @San Jose Earthquakes Soccer

San Jose, CA, US

Maximize ticket sales and revenue through effective and proactive selling techniques-Deliver exceptional customer service at ticketing windows, ensuring a positive first impression for all patrons-Complete ticketing transactions for both individual games and future events with efficiency and accuracy-Maintain and balance assigned cash banks, ensuring no overages or shortages at the end of each shift-Exhibit strong sales and service focus in every interaction, promoting a welcoming and engaging environment-Address customer questions and resolve issues promptly to enhance the overall guest experience-Support box office operations by assisting with event preparation and other duties as assigned- Utilize ticketing system (TM Archtics) for ticketing transactions and issues

California Polytechnic State University-San Luis Obispo

Bachelor of Science - BS