Lanre Giwa
Senior Manager, Incident Management Team @Visa
London, GB
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Apr 2022 — Present
Senior Manager, Incident Management Team @Visa
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Primarily focused on owning and refining the ITSM Incident Management process as well as working closely with the Problem Management and Continuous Improvement functions to deliver quality service and exceptional value to our clients and stakeholders.
SKILLS
Operations ManagementIT StrategyPmpData CenterOutsourcingTestingProject Portfolio ManagementInformation TechnologyIT OperationsManagementSoftware Project ManagementItilEnterprise ArchitectureRequirements AnalysisLeadershipBusiness ProcessIT Service ManagementBusiness IntelligenceIncident ManagementIT ManagementBusiness AnalysisChange ManagementTeam ManagementProject DeliveryService DeliveryIntegrationGovernanceService ManagementProject ManagementBusiness Process ImprovementVendor Management
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