Lane Bandanza
Sales Support Specialist, Kerivan-Lane | MPH
- Role
- Sales Support Specialist at Kerivan-Lane, Inc
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Lane Bandanza
As a Sale Support Specialist at Kerivan-Lane, I collaborate with our sales team and customers to drive growth, manage leads, and support marketing efforts. I help ensure clear communication, organized follow-up, and a smooth customer experience that strengthens relationships and boosts retention. I have a Master of Public Health degree from Northeastern University, with a concentration in Urban Health. I have experience in digital health, public health, and customer success to address the health challenges and disparities in urban communities. I have published a peer-reviewed article on the user perspectives of prescription drug monitoring programs in Massachusetts, and I have experience working in the digital health, venture philanthropy, and public health industries.
Experience
Sales Support Specialist
Sep 2025 — Present · Needham, MA, US
Kerivan-Lane has been family-owned and operated for over 95 years. Proudly serving the MetroWest area, we provide reliable plumbing, heating, and cooling solutions, along with propane, fuel, gas heating oil, HVAC, and ductless systems—always with a focus on innovation and customer care.
Education
Northeastern University
Master of Public Health - MPH, Concentration in Urban Health, Magna Cum Laude
2016 — 2018
Newton Country Day School of the Sacred Heart
High School Diploma, Graduated with Honors
2004 — 2012
Northeastern University
Bachelor's Degree, Health Sciences
2012 — 2017
Skills
- Qualtrics
- Event Planning
- Fundraising
- Microsoft Office
- Hubspot
- Writing
- Customer Service
- Photography
- Research
- Powerpoint
- Microsoft Excel
- Microsoft Powerpoint
- Social Media
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