Lane Giles

VP, Global Customer Support Operations @Siemens Digital Industries Software

Portland, OR, US

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Dec 2021 — Present

VP, Global Customer Support Operations @Siemens Digital Industries Software

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EDUCATION

1982 — 1987

Brigham Young University

Bachelor of Science

SKILLS

TrainingProfessional ServicesCrmSoftware ImplementationLearning Management SystemsEnterprise SoftwareProgram ManagementLeadershipSaasErpBusiness IntelligenceCloud ComputingStrategic PartnershipsManagementBusiness AnalysisExecutive ManagementCross-Functional Team LeadershipSolution SellingIntegrationGo-to-Market StrategyProduct ManagementSoftware DocumentationQuality AssuranceProduct MarketingProduct DevelopmentBusiness ProcessConsultingCurriculum DesignDatabasesLead GenerationE-CommerceThought LeadershipEducational TechnologyDemand GenerationStrategic LeadershipEnablementTraining LeadershipCustomer Product TrainingCustomer Relationship Management (Crm)Software as a Service (Saas)

ABOUT LANE GILES

Customer experience and professional services leader with a strategic focus in the following areas- Growing customer adoption via knowledge management & extraordinary experience- Exceeding development, delivery, and service goals - Managing professional service operations & nurturing customers for success- Developing Learning Services strategies for partners, customers, and employees My aspirations: To build highly accomplished teams that deliver extraordinary customer experiences, add shareholder value, and create customer relationships with positive outcomes.

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