Landon Hart
Customer Success Application Specialist at Vidrovr | Veteran | MSSA Graduate
- Role
- Customer Success Application Specialist at Vidrovr
- Location
- Tulsa, OK, US
- LinkedIn followers
- 500 followers
About Landon Hart
Transitioned service member, and an aspiring Software Engineer with a high level of administrative competence. History of strong, dynamic leadership with a calm dedicated demeanor. Hard worker able to achieve results with major responsibilities and limited resources. Performed the daily functions of multiple clerks in their absence with exemplary results, and the ability to operate independently with minimal guidance. Enrolled in the Microsoft Software and Systems Academy, to build onto my proven skills in the IT and administrative field. Seeking a junior level developer position to further expand my current skills in a continuously challenging environment.
Experience
Customer Success Application Specialist
Jan 2024 — Present · Tulsa, OK, US
Interview customers to understand their daily challenges and any issues, pain points, or product needs they have with our products-Conduct research on customers, user flows, and competitive products-Conduct in person product training, problem solving, research, and “pair programming” sessions with our customers-Develop and follow a rigorous problem triage process-Provide front line technical support to customers as needed-Facilitate customers leveraging Vidrovr dashboard and API products for their unique use cases-Proactive review and analysis of an existing customer\'s use case and comprehensively demonstrate Vidrovr\'s evolving products/services for potential areas of expansion and engagement across other teams-Become an expert advocate of Vidrovr’s products-Develop and maintain specification literature and data for our products-Attend seminars / trade shows / conferences representing Vidrovr, and travel on-site as needed
Education
Embry-Riddle Aeronautical University
Microsoft Software and Systems Academy, Computer Science
2020 — 2020
Ashford University
Bachelor's degree, Computer Science
2019 — 2019
Oklahoma State University
Bachelor's degree, Computer Science
2021 — 2023
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