Landis Rayborn

About Landis Rayborn

I’m an operations and people leader with 10+ years of experience driving growth, improving efficiency, and developing teams across industries like facilities management, logistics, and corporate services. I’ve managed multi-site operations, boosted revenue, cut costs, and built strong client relationships by focusing on both performance and people.Most recently, I’ve led custodial and facility operations at SBM Management Services, where I expanded revenue and improved service quality. At Amazon, I managed fulfillment operations, cut shipping costs by $1M annually, and launched DEI and wellness programs that strengthened engagement.I bring a mix of financial discipline, compliance expertise, and people-first leadership that makes me adaptable across industries. I’m always open to connecting and exploring new opportunities where I can help organizations grow and teams thrive.

Experience

1. Area Manager

   SBM Management Services, LP

   Feb 2024 — Present · Chicago, IL, US

   As an Area Manager with SBM, I provided custodial management and operational leadership across multiple Ford and GM manufacturing plants, including Ford’s advanced battery facilities in Kentucky (BOSK KY) and Tennessee (BOSK TN). I was accountable for delivering high standards of cleanliness, safety, and client satisfaction in complex, large-scale industrial environments.I implemented and standardized site-specific custodial safety protocols, employee attendance policies, and recognition programs for all locations under my supervision. By maintaining strong relationships with key customer contacts, I ensured SBM’s custodial services consistently aligned with client expectations and plant requirements.I managed custodial budgets and forecasts, offering strategic recommendations for cost control and efficiency to local leadership and Corporate Finance. I consolidated and delivered weekly custodial performance reports to the Regional Manager, conducted scheduled and surprise site audits, and facilitated Quarterly Business Reviews for my assigned area.To drive operational excellence, I developed plans for the effective use of custodial supplies, equipment, and staff resources. I provided ongoing training and direction to site teams on communication, inventory management, and procurement best practices.My hands-on leadership style included frequent inspections of all accounts and regular customer visits to guarantee performance met or exceeded SBM’s custodial standards. I worked closely with supervisors to maintain exceptional service quality and address site-specific custodial needs, which often required travel and adaptability.Throughout my tenure, I remained dedicated to fostering a safe, efficient, and high-performing custodial operation that delivered measurable results for our clients and reinforced SBM’s commitment to operational excellence.

Education

• Alcorn State University

  Bachelor's degree

• Alcorn State University

  Bachelor's degree, Mathematics

  2003 — 2010

Skills

• Microsoft Powerpoint
• Training
• Customer Satisfaction
• Microsoft Excel
• Social Media
• Public Speaking
• Customer Retention
• Customer Service
• Leadership
• Management
• Time Management
• Microsoft Office
• Sales