Lance Swinney
Help Desk Analyst @ NCS Network Cabling Services | IT Support, Troubleshooting
- Role
- Help Desk Analyst at NCS Network Cabling Services, Inc.
- Location
- Houston, TX, US
- LinkedIn followers
- 500 followers
About Lance Swinney
NCS Network Cabling Services benefits from expertise in IT support, troubleshooting, and network maintenance, leveraging over two years of experience as a Help Desk Analyst. The role centers on resolving technical issues efficiently, ensuring system reliability, and delivering exceptional support to users. Proficiency in iOS and a strong foundation in configuring and supporting devices such as PCs, MACs, and network hardware enhances the team\'s overall effectiveness. Previous experience as IT Manager and Coordinator at Business Solutions International adds strategic insights into technology management, budget planning, and emerging technology research. These roles emphasized collaboration with teams to create helpdesk systems, streamline procurement processes, and improve user satisfaction. The goal remains to provide reliable IT solutions that empower businesses and their customers.
Experience
Help Desk Analyst
NCS Network Cabling Services, Inc.
Nov 2022 — Present · Houston, TX, US
Education
University of Houston
Bachelor of Science (B.S.), Digital Media
Skills
- Communication
- Google Analytics
- Photoshop
- Social Media
- Ilife
- Art
- Marketing Communications
- Dreamweaver
- Illustrator
- Technology
- Adobe Acrobat
- Wordpress
- Graphic Design
- Marketing
- Mac
- Video Editing
- Premiere
- Event Planning
- Public Speaking
- Os X
- Document Design
- Microsoft Word
- Spanish
- Flash
- Email Marketing
- Social Networking
- Multimedia
- Social Media Marketing
- Photography
- Toshiba
- Printers
- Digital Photography
- Advertising
- Computers
- Copier
- Css
- Pre-Press
- Camtasia
- Photocopier
- Indesign
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