Lance McByers

Experience

1. Vice President Business Systems and Hardware Operations

   Ivanti

   Sep 2021 — Present

   Responsible for all major systems, processes and tools related to the sales, services and support functions. Leading a global team of operations, sales operations and data governance professionals. Leading our hardware operations business through the manufacturing, supply chain, and support of best-in-class security appliances. Oversees hardware product lifecycle, supply chain fulfillment, homologation, and service logistics. Serves as the company data steward for customer sales data, hygiene, and governance. o Owner of tool portfolio used by sales, including CRM, Customer Success Management, Forecasting, Prospecting and Business Intelligence Tools o Leading design/architecture of Salesforce implementation & Channel portal tools o Leading the development of data governance procedures and execution to standardize and continually improve data hygiene through master data management principles o Managing the development of solutions, conducting user acceptance testing and leading roll out efforts of new systems, processes and tools o Driving sales productivity through sales process analysis to increase efficiency by automating, minimizing and offloading low value activities o Managing and designing key sales processes such as quote to cash management, approval process management o Functional business leader for Merger & Acquistion integration efforts. o Leading sub-committee for AI evaluation and policy development.

Education

• Roberts Wesleyan University

  B.S., Organizational Management

• Fort Scott Community College

  Associate of Science - AS, Psychology

Skills

• Cross-Functional Team Leadership
• IT Operations
• Process Improvement
• Salesforce.com
• Virtual Teams
• Remote Team Management
• Customer Relationship Management (Crm)
• Strategic Planning
• Sales Operations
• Crm
• Business Analysis
• Project Management
• Pmo
• Program Management
• Vendor Management
• Team Building
• Business Process Development
• Integration
• Business Process
• Management
• Strategy
• Team Leadership
• Change Management
• Acquisition Integration
• Business Intelligence
• Storage
• Business Development
• Enterprise Software
• Leadership
• Business Process Improvement