Lance Kim

About Lance Kim

Having worked in many verticals including; entertainment, finance, public sector…

Experience

1. Sr Director of Technical Operations

   MobilityWare

   Oct 2017 — Present

   Working to align our solutions to meet our business needs through collaboration, empathy, and a product first mindset. Ensuring my teams are enabling our staff to have the best chance of success through providing the proper tools, data, services, and solutions through transparency and inclusiveness. Managing and creating a service-oriented support organization based on the ITIL fundamentals and practices that consists of 12 team members and roles/titles of service reliability engineers, service desk engineers, an IT project manager, an IT asset management specialist, and Customer Success Managing IT related budgets for staff, services, solutions, hosting, hardware, and licensing Maintaining our vendor relationships by facilitating discussions for improvements, championing feature requests, contract (re)negotiations, and adding new strategic partners to improve the business operations, cost effectiveness, and services Implementing/updating an IAM strategy to simplify our competing identity sources, improving security through MFA, and easing management/access through SSO

Skills

• Databases
• Saas
• System Administration
• Agile Methodologies
• Cloud Computing
• Firewalls
• Cisco Technologies
• Data Center
• Os X
• Dhcp
• Security
• Switches
• Infrastructure
• Telecommunications
• Network Design
• Servers
• Cisco Routers
• IT Operations
• Server Architecture
• Hardware
• Business Intelligence
• Solaris
• Vsphere
• Tcp/Ip
• Networking
• Ubuntu
• Information Technology
• Linux
• Strategic Planning
• Integration
• Disaster Recovery
• San
• Iis
• Problem Solving
• Software Documentation
• Vmware
• Troubleshooting
• Network Security
• Crisis Management
• Active Directory