Lance Hills

Sales Operations Executive @Iron Mountain

London, GB

EMAILS

[email protected]

MOBILE NUMBERS

+91 *********19

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WORK HISTORY

Apr 2020 — Present

Sales Operations Executive @Iron Mountain

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Utilised my Salesforce.com knowledge and experience to stablise and improve the approach to CRM for ongoing pipeline development, deal tracking, performance measurement, customer insights and analysis. Identified and quickly fixed issues with sales team organizational hierarchy, deduped legacy data, modified report filters and chart layouts to give the right visibility of customer accounts. Introduced new and enhanced dashboards, increasing quarterly forecast accuracy by 50%, closing out of ‘Must Win’ key deals faster, driven sales rep best practice pipeline and activity management.

EDUCATION

N/A

The Open University

BSc

SKILLS

Direct SalesSalesSelling SkillsPipeline ManagementKey Account DevelopmentManagementTrainingCustomer SatisfactionNew Business DevelopmentBusiness DevelopmentSoftware as a Service (Saas)Lead GenerationSales OperationsCustomer RetentionCustomer ServiceLeadershipCustomer Relationship Management (Crm)StrategyPipeline DevelopmentGo-to-Market StrategyBuilding Management SystemsProject ManagementAccount ManagementCrmSolution SellingKey Account ManagementChannel PartnersSales ProcessMarket AnalysisMarket ResearchInternational SalesSalesforce.comProduct Marketing

ABOUT LANCE HILLS

Experienced ‘hands-on’ sales operations practitioner, who works effectively as an individual contributor or part of a team. Extensive sales knowledge and skills to increase sales productivity, while leveraging analytical skills to derive valuable customer information and insights to drive future sales growth.

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