Lance Benedict
Experienced IT Services Leader, building a managed services portfolio for a modern world.
- Role
- Director Infrastructure Services at Encore Technologies
- Location
- Grand Rapids, MI, US
- LinkedIn followers
- 500 followers
About Lance Benedict
I am an IT Leader with experience in employee development and coaching, customer and vendor relations, Cisco product support, desktop management, software packaging, desk-side technical support, software administration, budget planning, and execution. Every day is a new and exciting challenge where I get to use my strengths to solve problems and influence business decisions that best support our business, team, and customer. True success comes from a \"we\" mentality where team efforts deliver the biggest outcomes. Specialties: Datacenter Technologies Unified Communications Borderless Technologies Security Solutions Partners: Cisco Microsoft RingCentral Dell/EMC HP DropBox PaloAlto
Experience
Director Infrastructure Services
Jun 2022 — Present · Grand Rapids, MI, US
Responsible for the direction and management of the Managed Services portfolio. Serving Fortune 500 companies with a need for scale, security, and sedulous service!
Education
Baker College Center for Graduate Studies
Masters Leadership Studies, Leadership Studies
2005 — 2008
Baker College Business and Corporate Services
Bachelors, Computer Science
2000 — 2005
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