Lance Lee
Senior Data and Insight Analyst @Financial Ombudsman Service
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WORK HISTORY
Senior Data and Insight Analyst @Financial Ombudsman Service
London, GB
EDUCATION
The London School of Economics and Political Science (LSE)
Bachelor of Science (BSc), Government and Economics
SKILLS
ABOUT LANCE LEE
Experienced, adaptable customer insights and research manager• Track record of delivering income growth, driving action through insight• Recruited and led high-performing teams with a focus on business understanding• Calm, logical approach, able to interpret complex information• Strong communication skills: can explain concepts concisely to non-data experts• Experienced in managing major insights projects from end-to-end• Experienced user of multiple data extraction, manipulation, reporting and analysis platforms, including Python, Databricks, Tableau, SQL, Google Analytics, R and many others• Respected expert able to build strong relationships at all levels
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