Lance Johnson

About Lance Johnson

I am a Manager here at NICE working in the CCaaS industry. I work for NICE and I love my job. NICE has been one of the best things that has happened to me in my life. It is a fantastic company and they treat me amazing. I have years of experience in Sales but at NICE they really gave me the training and tools that help me succeed at my job. I love working for a company that cares about it\'s employees.I love helping companies improve their contact centers and we have the best platform that is on the market. Whether you are looking to transition to the Cloud for tools like smart omnichannel routing, or you are wanting a full suite of AI, Workforce Analytics, and Digital Self Service; NICE has you covered. We are the best in the business because we are different than our competition.On a personal note; I am a husband, father, sports enthusiast, and I just enjoy making relationships with people. I grew up doing sports like Wrestling and American Football. I was the captain of my wrestling team in high school and in college and I played Rugby for Utah Valley University. Currently, I love spending time with my two daughters. I love meeting up with my friends, doing karaoke, and playing recreational sports like softball, snowboarding, and 4 wheeling.You can learn more about NICE by clicking on the link below and clicking on the \"Solutions\" section. Don\'t hesitate to reach out to schedule a discovery call. I would love to meet and see if we can improve your contact

Experience

1. Manager- Sales Development

   NiCE

   Oct 2024 — Present · Sandy, UT, US

   Lead a team of 8 sales developers covering SLED, Canada, BPO, and Verse.Ai verticals at NICE.• Develop and implement strategic sales plans to drive revenue growth and market expansion.• Have the highest attainment out of all 8 SDR teams at NiCE, Currently at 125% YTD quota for 2025.• Lead a brand new team and vertical with our Verse.Ai vertical. Headed up the team transferring to a new salesforce instance and moved from Outreach to Gong.• Have lead multiple SDR\'s on my team to get promoted inside and outside of NiCE, including 3 current SDR managers at NiCE, 1 AE, and 3 Senior SDR promotions.

Education

• Utah Valley University

  Bachelor of Science in Biology, Biology

  2008 — 2012

Skills

• Energetic and Driven
• Sales Proposal Creation
• Strong Interpersonal Skills
• Experience Reading and Understanding Scientific Papers and Research
• Excellent Work Ethic
• Outside Sales
• Resolution-Oriented
• Business-to-Business Sales
• Strategic Account Development
• Enthusiastic About Networking
• Excellent Communication Skills
• Bilingual in Spanish
• Inventory Management
• Cross-Functional Team Leadership
• Customer Service
• Persuasive Negotiator
• People-Oriented
• Proficient in Ms Office Suite
• Extensive Knowledge of Pharmaceutical Products Both Brand Name and Generic