Lance Feng
Director of IT Software Quality Assurance @UnitedHealth Group
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WORK HISTORY
Director of IT Software Quality Assurance @UnitedHealth Group
Orange County, CA, US
SUMMARY: • 20 + years of Software Quality Assurance Management, Software Release Management and Project Management experience, for Fortune 500 and Global 100 companies in the industries of Financial, Insurance, Healthcare, Pharmaceutical, Cloud-Based software development (SaaS).• Expert in directing QA Organization (15-110+ QA staff members). • Outstanding leader in testing large scaled/complex software (Insurance Tracking, Pharmacy Mail Order (ERP, CRM, SCM), Cloud-Based Software (SaaS), APIs, Test Driven Dev-Jenkins, Mobile Apps. • 15 + years experience in QA automation. Created some of the “World Class” QA automation teams. Tools: HP UFT, HP LeanFT, HP Loadrunner, Oracle Test Suite (OATS), Telerik, Selenium, SoapUI, TFS.• PMP certified since 2006 - 12+ years of project management experience.• Expert in methodologies (Agile SCRUM, Lean Agile). Responsibilities / Job Duty:• Managed 90+ QA Engineers (15 on-shore, 77 off-shore) to provide software quality assurance in Pharmacy Benefit Management (PBM) & Healthcare Insurance: Insurance Claims Adjudication Pharmacy Prior Authorization Pharmacy Mail Order Fulfillment• Supported 5 major applications and 27 sub applications• Supported Oracle ERP, CRM, and SCM systems• Established QA automation team; develop test automation for pharmacy mail order fulfillment and price calculation engine• Worked extensively with business and other IT organizations• Responsible for strategic planning, QA budgeting (~10 Mil/ year)• Reported Scorecard (KPI)/ Root Cause Analysis (RCA) to top management• Created QA Department roadmap in accordance to the business roadmaps • Developed training videos for new hiresEnvironment / Tools:Java.Net, Oracle DB (12.2), Oracle EBS (12.2.6 - Oracle ERP, CRM, SCM), SQL Server (2014), Linux, Windows NT (2016), PEGA Rules, EDI, IBM iSeries, Agile Scrum, Lean Agile, Waterfall, Oracle Automation Test Suite (OATS), HP UFT (QTP), HP Loadrunner, SoapUI…
EDUCATION
California State University, Long Beach
Master of Science (M.S.), Management Information System
ABOUT LANCE FENG
19 + years of extensive experience in IT Quality Assurance Management, Project…
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