Lana Seto
IT Support Engineer
- Role
- IT Support Engineer at Okta
- Location
- San Francisco, CA, US
- LinkedIn followers
- 500 followers
Experience
IT Support Engineer
Jul 2024 — Present · San Francisco, CA, US
Member of the BT Workplace Technology teamCreate documentation and how-to guides on the current onboarding processProvide support during New Hire Onboarding SessionsHelp track incoming new hires and ensure they have access when they startDeveloped a Google Sheets app script to automate the retrieval of delivery status for Yubikeys shipped to new hires, improving efficiency and reducing manual effort.
Education
City College of San Francisco
Business Administration
2006 — 2008
San Francisco State University, Lam Family College of Business
Bachelor of Science (B.S.), Business Administration, Information Systems
2008 — 2012
City University of Hong Kong
Information System, Electronic Commerce
2011 — 2011
General Assembly
Data Science
2017 — 2017
Skills
- Sccm 2012
- Dns
- Sql
- Html
- Microsoft Office
- Active Directory
- Ssh
- Disk Imaging
- Java
- Python
- Machine Learning
- Windows 7
- Data Cleaning
- Ip Networking
- Data Entry
- Data Analysis
- Os X
- Jamf Casper Suite
- Ftp
- Mac Os X
- Unix Script
- Windows Xp
- Vpn
- Data Science
- Troubleshooting
- Computer Hardware
- Wireless Networking
- Technical Support
- Databases
- Dd-Wrt
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