Lanae S.
Project Managment Professional
- Role
- Digital Operations Lead at Medica
- Location
- Minneapolis, MN, US
- LinkedIn followers
- 500 followers
About Lanae S.
Experienced and versatile PMP-certified Program Manager known for bringing clarity to complex programs and delivering success. Proficient in end-to-end management across cross-functional teams and adept at leading capital planning initiatives. Skilled in mentoring teams, implementing process improvements, and cultivating strong relationships with team members and stakeholders. With a background in managing external client relationships and overseeing global operations, I bring a holistic approach to ensuring project success.
Experience
Digital Operations Lead
Oct 2025 — Present
Steer a multi-year, transformational Omnichannel Digital program aimed at modernizing and streamlining the end-to-end member experience across all digital touchpoints.Serve as a strategic partner to the Senior Director of Digital; drive executive alignment, manage high-priority initiatives, and provide the rigorous \"process formality\" required for senior leadership decision-making.Support the management of Digital Team Admin budget, ensuring fiscal accountability, accurate forecasting, and alignment with the enterprise’s annual capital planning and objectives.Implement standardized project management frameworks to bring clarity to complex workstreams and drive operational excellenceNavigate a high-pressure,\"status quo\" environment with tact, challenging existing processes to drive modernization and efficiency without compromising key stakeholder relationships.
Education
Augustana University (SD)
Bachelor’s Degree, French/International Studies
1998 — 2002
Skills
- Manage Client Relationships
- Project Management
- Team Management
- Training
- Best Practices
- Resource Management
- Project Planning
- Scope Management
- Project Delivery
- Change Management
- Risk Management
- Conflict Management
- Standards Compliance
- Process Improvement
- Personnel Supervision
- Team Mentoring
- Cross-Functional Team Leadership
- Leadership
- Account Management
- Strategic Planning
- Project Coordination
- Localization
- Website Localization
- Language Services
- Translation
- Internationalization
- Trados
- Globalization
- Multilingual
- Technical Translation
- Linguistics
- Localization Testing
- Machine Translation
- Management
- French
- Sdl Trados
- Quality Assurance
- International Project Management
- Terminology
- Foreign Languages
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