Lana Wilson

Client Onboarding Specialist at Upfluence

Role: Client Onboarding Specialist at Upfluence
Location: New York, NY, US
LinkedIn followers: 500 followers

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Experience

Client Onboarding Specialist
Upfluence
Mar 2025 — Present · New York, NY, US
Lead clients through seamless software onboarding, driving adoption and maximizing product engagement within the first 30 days- Act as a product expert, supporting clients in mastering platform features, integrations, and updates- Collaborate cross-functionally with sales, support, and resolution teams to ensure smooth handoffs and resolve technical issues- Design and implement influencer campaign strategies aligned with client goals, including creating briefs, sourcing influencers, and automating outreach workflows- Monitor client activity and software usage to ensure optimal adoption and campaign success during onboarding- Provide ongoing education and insights on influencer marketing best practices and industry trends- Contribute to continuous product improvement by testing new features and reporting bugs or friction points.

Contact information

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l••••••••@upfluence.com
Personal email
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Current company

Upfluence

Technology, Information and Internet · 119 employees · Founded 2013 · New York, New York, United States

Influencer marketing platform for eCommerce & social commerce, helping brands & agencies generate online sales through creators, affiliates & ambassadors. We're hiring! Check out our open positions here: https://upfluence.com/careers Upfluence is the only influencer marketing software with a dedicated offering for eCommerce brands. We help brands drive online sales through organic influencer partnerships. Upfluence leverages social data, brand affinity and authenticity to turn your customers into your best performing influencers. Our data-driven approach to influencer marketing delivers a high ROI for each of our 1300+ clients.

upfluence.com

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