Lana Tounsi

Experience

1. Senior Account Executive

   Gartner

   Apr 2025 — Present

   Responsible for driving growth and delivering value to clients by providing strategic insights and solutions. My role focuses on building and maintaining strong relationships with C-level executives and decision-makers across various industries, ensuring their business needs are met through Gartner’s research, advisory, and consulting services.Key Responsibilities:1. Manage and grow a portfolio of enterprise accounts, consistently exceeding sales targets and revenue goals.2. Develop and execute strategic account plans to identify client needs and align Gartner’s solutions with their business objectives.3. Build and nurture relationships with senior executives, acting as a trusted advisor and thought partner.4. Lead contract negotiations, renewals, and upsell opportunities to maximize client value and retention.5. Collaborate with internal teams, including research, advisory, and customer success, to deliver tailored solutions and ensure client satisfaction.6. Stay ahead of industry trends, market developments, and Gartner’s latest research to provide relevant insights to clients.

Education

• Texas A&M University

  Masters of Science in Business, 4.0/4.0

• American University of Beirut

  Bachelor of Science (BSc), Chemical Engineering

  2012 — 2016

• Pakistan International School of Damascus (PISOD)

  Cambridge International General Certificate of Secondary Education

  2002 — 2012

Skills

• Aspen Hysys
• C++
• Autocad
• Matlab
• Labview
• Microsoft Office
• Teamwork Skills, Presentation Skills, Leadership Skills, Marketing, Sales
• Teamwork
• Presentation Skills
• Marketing
• Sales
• Microsoft Powerpoint
• Photography
• Leadership Skills
• Microsoft Excel
• Social Media Measurement
• Social Media
• Time Management
• Negotiation