Lana Griffin
National Membership Coordinator at Common Cause
- Role
- National Membership Coordinator at Common Cause
- Location
- Alexandria, VA, US
- LinkedIn followers
- 500 followers
About Lana Griffin
Skilled client service advocate with a demonstrated history of working with SaaS…
Experience
National Membership Coordinator
Jun 2023 — Present · Washington, DC, US
Respond to all member inquiries via telephone and email, processing over 250 inquiries per month- Maintain donor records and data hygiene in our shared CRM database: cancel & refund donations as requested, remove individuals from email and direct mailing list, and update records with current information and merge any duplicates - Collaborate with the larger Development & Digital teams to work on projects in the direct mail and digital engagement space- Triage inquiries from members to appropriate channel and adding sufficient information, specifically for our Foundations and Major Donor revenue channel
Education
University of Colorado Boulder
Bachelor of Arts (B.A.)
Skills
- Microsoft Office
- Management
- Public Speaking
- Time Management
- Leadership
- Social Media
- Powerpoint
- Teamwork
- Customer Service
- Team Leadership
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