Lamontre Jackson
Senior Product Manager @Citi
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WORK HISTORY
Senior Product Manager @Citi
Spearhead high-visibility partnerships, including Citi Flex Pay’s integration with Apple Wallet and American Airlines’ pricing migration, by partnering with external stakeholders to draft business requirements, oversee development and testing, and shape launch strategies, to ensure on-time delivery and alignment with strategic goals resulting in new revenue streams for the Citi Flex Pay product. • Own end-to-end product strategy for Citi’s website and mobile app, optimizing user flows, resolving operational gaps, and scaling solutions to enhance the experience for 35+ million consumers. • Generated $138M incremental revenue in 2024, by leveraging SQL-driven analytics and pricing optimizations to improve underperforming segments and launch targeted enhancements. • Assess market trends and customer pain points to translate business needs into actionable product strategies, driving increased sales, improved operational efficiency, and enhanced customer satisfaction. • Lead semi-annual governance reviews to modernize SOPs, ensuring policy accuracy and operational efficiency across cross-functional teams.
EDUCATION
University of Michigan - Stephen M. Ross School of Business
Bachelor of Business Administration - BBA, Marketing and Sport Management
SKILLS
ABOUT LAMONTRE JACKSON
Senior Product Manager with 6+ years of experience driving end to end product execution…
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