Lamont Greene

About Lamont Greene

I’m an IT Director with 15+ years of experience leading IT operations, cloud strategy, and infrastructure across growing organizations. My focus is simple: build IT environments and teams that enable the business to move faster, operate securely, and scale with confidence.I’ve built IT functions from the ground up beginning as a single contributor and scaling into a high-performing team. Along the way, I have developed people as much as technology and created environments where team members grow into leaders and become trusted partners across the business.My experience spans Microsoft Azure, Microsoft 365, Intune, and Entra ID, along with broader cloud platforms including AWS and Google Cloud. I’ve led initiatives across endpoint management, identity and access management, cybersecurity, and SaaS operations with an emphasis on reliability, usability, and governance.My background includes leading IT efforts through organizational change, including M&A integration and vendor consolidation. I take a practical approach to aligning systems, processes, and teams and ensuring continuity while positioning the organization for long-term success.I am known for bridging the gap between technical teams and executive leadership and translating business needs into an IT strategy, managing vendor relationships, and ensuring investments deliver measurable value.Core areas of focus include:• IT Operations & Service Delivery• Microsoft 365, Azure, Intune & Entra ID• Cloud Strategy (Azure, AWS, GCP)• Cybersecurity & Compliance• Identity & Access Management• Endpoint Management• Vendor & Contract Management• M&A Integration & Systems Alignment• Building and Developing High-Performance TeamsI’m always open to connecting with others in IT leadership and exploring opportunities where I can contribute to building strong teams and scalable technology environments.Based in Charlotte, NC. Available nationally for remote and hybrid engagements.

Experience

1. Corporate Director Information Technology

   Ntirety

   Apr 2025 — Present

   Leading corporate IT operations for this managed services provider (200+ employees across US, Canada, and Bulgaria), currently managing IT integration as the company transitions through acquisition. Brought in to optimize IT processes and operations, quickly moved from assessment to implementation of strategic improvements.Key Accomplishments- Reduced IT ticket noise by 60% within first six months by redesigning intake processes, clarifying information collection requirements, and rewriting self-service documentation for end users- Streamlined cross-departmental workflows by identifying and redirecting non-IT requests (Engineering, Security, other teams) to appropriate departments, improving response times and team efficiency- Conducted comprehensive IT operations assessment and identified quick wins that enhanced efficiency while ensuring alignment with compliance and security policies- Led planning and configuration for 2026 strategic initiatives including ServiceNow migration, automated user onboarding/offboarding processes, complete MDM deployment, and corporate IT-focused Teams channel- Built stronger partnerships across Engineering, Security, and other technical teams to eliminate operational silos and improve service delivery- Currently leading IT integration planning and ensuring operational continuity as organization navigates acquisition transitionTransformed IT processes into streamlined, compliance-aligned operations while maintaining stability during significant organizational change. Moved quickly from assessment phase to implementation, delivering measurable improvements in a short timeframe.

Education

• Dion Training

  ITIL 4 Foundations Certification

  2019 — 2019

• Central Piedmont Community College

  Associate Applied Science

• Pfeiffer University

  Bachelor of Science, Business Management and Leadership

  2017 — 2020

Skills

• Infrastructure
• Data Center
• Active Directory
• Windows Server
• Microsoft Exchange
• Disaster Recovery
• Vmware Esx
• Information Technology
• Managed Services
• Networking
• Firewalls
• Cloud Computing
• Virtualization
• Vmware
• Network Security
• Servers
• Sharepoint
• Vpn
• Business Continuity