Lamont King
Assistant General Service Manager @Burn By Rocky Patel
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WORK HISTORY
Assistant General Service Manager @Burn By Rocky Patel
US
Provide excellent customer service to all patrons, solicit new business, and create and maintain contracts for VIP/private events. Train and develop staff on customer service Solicit new business, conduct new client meetings, negotiate contracts for all VIP events. Manage the front, back and VIP service operations. Interview, orient and train new service team members Create and maintain schedule for approximately 22 staff members, consisting of Bartenders, Servers, Barbacks, Hosts/Hostesses and Humidor attendants. Perform opening and closing procedures and daily operations duties. Increased sales of private events by 20% within a 6-month period. Identifies the development needs prove coaching and mentoring of staff for customer satisfaction. Participate in inventory, vendor meeting, marketing and event planning.
EDUCATION
Indiana University Bloomington
Bachelors, Economics
Indiana University
Bachelor of Arts, Economics
ABOUT LAMONT KING
Experienced Manager with the ability to successfully develop Team Members in providing…
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