Lammeki Diengdoh

AVP IT - Application Support Manager: An exceptional career in optimizing system performance, pushing software capabilities forward, getting ahead of user requirements, and innovating for continual improvement

Role
AVP IT - Application Support Manager at HDFC Bank
Location
Shillong, ML, IN
LinkedIn followers
500 followers

About Lammeki Diengdoh

I am an Application Support & IT Operations Leader with 16+ years of experience managing…

Experience

  1. AVP IT - Application Support Manager

    HDFC Bank

    Nov 2020 — Present

    Since Nov 2020: HDFC Bank Limited, Mumbai, as AVP – ITKey Deliverables: • Obtain and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. • Set up sustainable systems and services through automation and uplifts.• Investigate and analyze incidents related to platform and application stability.• Install, configure, patch, and troubleshoot the applications and web servers. • Troubleshoot technical incidents and analyze problems.• Install and configure the components according to the business requirements. • Manage a wide spectrum of activities, such as monitoring system performance, troubleshooting problems with hardware or software, and taking steps to improve performance.• Associate with the stakeholder teams such as application vendors, infra systems vendors, and Server, OS, and storage experts for following up on technical issues and resolutions.• Enhance the timely deployments and conflict resolutions with the internal & external agencies.• Oversee the process compliance and bridge the business and IT team\'s gaps.• Handle the solutions & integration, capacity planning, and tech obsolescence.• Undertake the test cases, incidents, internal/external audits, and DR drills.• Conduct the impact assessment verification for changes.• Accountable for preparing and executing the test plans.• Manage a wide spectrum of activities, such as validating the infrastructure requirements, and technical details, recommending the costs saving options, and developing the comparative Vendor(s) evaluation sheets, etc.• Handle the key functions, such as installing hardware and software systems, diagnosing issues, installing upgrades, and resolving IT issues. • Ensure effective and efficient management of day-to-day application operations, including queue management, 24/7 shift arrangement, and software and hardware support.

Education

  • St. Edmunds College, North Eastern Hills University

    B.Sc.(Phy Hons) 1st yr only, B.Sc. (Phy Hons)

    2000 — 2001

  • All Saints Diocesan's High School, Shillong

    X, General

    1995 — 1998

  • Nagpur University

    B.E., Computer Technology

    2001 — 2009

  • Rajiv Gandhi College of Engineering Research and Technology, Chandrapur

    B.E, Computer Technology

    2001 — 2009

  • St. Edmunds College, Meghalaya Board of School 60

    XII Science, Science

    1998 — 2008

Skills

  • Oracle
  • Oracle Fusion Middleware
  • Solaris 10
  • Oracle Applications
  • Oracle Database 10g
  • Ibm Websphere Mq 7.5.0.2
  • Oracle Fusion Middleware Soa 10g/11g
  • Weblogic
  • Middleware
  • Oracle Weblogic Server
  • Solaris
  • Ibm Websphere Application Server 8.0.0.7
  • Sql
  • Linux
  • Aix
  • Oracle Application Server
  • Ibm Aix
  • Oracle Soa Suite

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Lammeki Diengdoh — AVP IT - Application Support Manager at HDFC Bank in Shillong, ML, IN | Unifers