Lammeki Diengdoh
AVP IT - Application Support Manager: An exceptional career in optimizing system performance, pushing software capabilities forward, getting ahead of user requirements, and innovating for continual improvement
- Role
- AVP IT - Application Support Manager at HDFC Bank
- Location
- Shillong, ML, IN
- LinkedIn followers
- 500 followers
About Lammeki Diengdoh
I am an Application Support & IT Operations Leader with 16+ years of experience managing…
Experience
AVP IT - Application Support Manager
Nov 2020 — Present
Since Nov 2020: HDFC Bank Limited, Mumbai, as AVP – ITKey Deliverables: • Obtain and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding. • Set up sustainable systems and services through automation and uplifts.• Investigate and analyze incidents related to platform and application stability.• Install, configure, patch, and troubleshoot the applications and web servers. • Troubleshoot technical incidents and analyze problems.• Install and configure the components according to the business requirements. • Manage a wide spectrum of activities, such as monitoring system performance, troubleshooting problems with hardware or software, and taking steps to improve performance.• Associate with the stakeholder teams such as application vendors, infra systems vendors, and Server, OS, and storage experts for following up on technical issues and resolutions.• Enhance the timely deployments and conflict resolutions with the internal & external agencies.• Oversee the process compliance and bridge the business and IT team\'s gaps.• Handle the solutions & integration, capacity planning, and tech obsolescence.• Undertake the test cases, incidents, internal/external audits, and DR drills.• Conduct the impact assessment verification for changes.• Accountable for preparing and executing the test plans.• Manage a wide spectrum of activities, such as validating the infrastructure requirements, and technical details, recommending the costs saving options, and developing the comparative Vendor(s) evaluation sheets, etc.• Handle the key functions, such as installing hardware and software systems, diagnosing issues, installing upgrades, and resolving IT issues. • Ensure effective and efficient management of day-to-day application operations, including queue management, 24/7 shift arrangement, and software and hardware support.
Education
St. Edmunds College, North Eastern Hills University
B.Sc.(Phy Hons) 1st yr only, B.Sc. (Phy Hons)
2000 — 2001
All Saints Diocesan's High School, Shillong
X, General
1995 — 1998
Nagpur University
B.E., Computer Technology
2001 — 2009
Rajiv Gandhi College of Engineering Research and Technology, Chandrapur
B.E, Computer Technology
2001 — 2009
St. Edmunds College, Meghalaya Board of School 60
XII Science, Science
1998 — 2008
Skills
- Oracle
- Oracle Fusion Middleware
- Solaris 10
- Oracle Applications
- Oracle Database 10g
- Ibm Websphere Mq 7.5.0.2
- Oracle Fusion Middleware Soa 10g/11g
- Weblogic
- Middleware
- Oracle Weblogic Server
- Solaris
- Ibm Websphere Application Server 8.0.0.7
- Sql
- Linux
- Aix
- Oracle Application Server
- Ibm Aix
- Oracle Soa Suite
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