Gary Lam

Gary Lam

Epic Instructional Designer at Hospital for Special Surgery

Role
Epic Credentialed Trainer at Hospital for Special Surgery
Location
New York, NY, US
LinkedIn followers
500 followers

Experience

  1. Epic Credentialed Trainer

    Hospital for Special Surgery

    Dec 2018 — Present · New York, NY, US

Education

  • State University of New York at New Paltz

    Bachelor's Degree

Skills

  • Customer Experience
  • Change Management
  • Troubleshooting
  • Time Management
  • Employee Relations
  • Training Delivery
  • Call Centers
  • Onboarding
  • Talent Management
  • Learning Management
  • Customer Service Training
  • Process Improvement
  • Business Process Improvement
  • Management
  • Team Building
  • Vendor Management
  • Customer Service
  • Call Center
  • Team Leadership
  • Coaching
  • Performance Management
  • Employee Training
  • Training
  • Telecommunications
  • Analysis
  • Needs Analysis
  • Leadership
  • Leadership Development
  • Contact Centers

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