Lambie Swenson
Director- Member Experience at Exclusive Resorts
- Role
- Senior Director, Member Experience at Exclusive Resorts
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Lambie Swenson
With over 17 years at Exclusive Resorts and extensive experience in customer relationship management, I focus on enhancing operational efficiency and delivering exceptional member experiences. As the Director of Member Experience, I collaborate across departments, aligning member services, operations, sales, marketing, engineering and finance to meet organizational objectives. My role emphasizes managing cross-functional teams, fostering stakeholder relationships, and ensuring seamless project delivery. I am passionate about supporting strategic goals, leveraging problem-solving skills, and driving customer success to create meaningful impact for both the organization and its members.
Experience
Senior Director, Member Experience
Oct 2025 — Present · Denver, CO, US
Education
Colby College
BA, American Studies
1997 — 2001
Skills
- Customer Relations
- Event Planning
- Strategic Planning
- Salesforce.com
- Event Management
- Hospitality
- Sales
- Social Media
- Team Building
- Sales Management
- Account Management
- Marketing
- Negotiation
- Resorts
- Fundraising
- Customer Service
- Public Relations
- Social Media Marketing
- Tourism
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