Joshua Lamb
MLE Intern @ Springs Window Fashions | M.S. AI Systems @ UF
- Role
- Machine Learning Engineer Intern at Springs Window Fashions
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Joshua Lamb
I\'m interested in the intersection of software engineering and practical AI systems, with…
Experience
Machine Learning Engineer Intern
Jun 2025 — Present · Middleton, WI, US
Designed and deployed an LLM-based AI agent to assist customer service representatives, automating order lookup and product Q&A for ~35% of total call volume Built a modular pipeline combining live speech-to-text with confidence-based routing to either a 95%-accurate SQL order extractor or an advanced Retrieval Augmented Generation (RAG) system Deployed the system via local compute, Azure VMs, and APIs to balance performance with cost, usingWebSockets for low-latency communication Invited to continue part time, now implementing a YOLO computer vision (CV) model to detect missing parts and applying MLOps and CI/CD for reliable, scalable deployment across factory floors
Education
University of Florida
Bachelor of Science - BS, Computer Science
University of Florida
Master of Science - MS, Artificial Intelligence Systems
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