Lamarr Godwyn
Entrepreneur | Sr. Implementation Engineer | Mentor | Musician
- Role
- Senior Implementation Engineer at Hillrom
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Lamarr Godwyn
Experienced and knowledgeable Information Technology Professional dedicated to contribute training and acquired skills to a Tier One, Two, or Three Technical Support and/or Help Desk role. Work well independently, or in a group setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities. As an application support engineer, I implemented new systems, provided support, administration and maintenance of already existing systems. I provided documentation and trained staff in existing business information applications tested system upgrades and created business reports for upper management. I communicated with relevant departments regarding upgrades, releases, and enhancements to applications. Operating Systems: Windows 7, 8, 10, Server 2003, 2008, 2012. Software: MS Word, Excel, PowerPoint, Access, Publisher, OneDrive, Visio, VM Ware, Untangle, Service Now, AVG & Symantec, Survey Pro, and Wifi Analyzer Pro, Dell Kace, SCCM. Hardware: Cisco Routers, Switches, and Hubs, Coaxial, Cat 5 and 6 Ethernet Cabling, Modems, Printers, Hard Drives, Motherboards, Processers, Power Supply
Experience
Senior Implementation Engineer
Jan 2023 — Present · US
Education
Duke University
Certification in Non-Profit Organizational Management
2006 — 2007
My Computer Career
System Administration , Computer and Information Sciences and Support Services
Colorado Technical University
Associate of Science in Business Administration, Business Administration and Management, General
2017 — 2020
Southern New Hampshire University
Bachelor’s Degree, BS Business Admin w/conc in Healthcare Administration
2015 — 2019
Edgecombe Community College
Certification in Business Management
2013 — 2013
Edgecombe Community College
Certification in Leadership & Development
2013 — 2013
THS
High School/Diplomas and Certificates
1996 — 2000
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