Lalitendu Ray
Lead Business Analyst @Tata Consultancy Services
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WORK HISTORY
Lead Business Analyst @Tata Consultancy Services
In-depth knowledge in Identity & Access Management (IAM), Cyber Security, Investment Banking, Capital Market and Trade Finance• Proficient in business Requirement Elicitation, Requirement Documentation, Requirement Change Management, produced Outline Requirement document, Solution Analysis & Design, Process Design, Gap Analysis, Functional Analysis, Functional Design & Specification, Maintaining Traceability Matrix, Implementation Plan & Strategy, Data Mapping, Process Mapping, Interface Design, Project Coordination, Governance Leadership and Stakeholder Management• Efficient in Identifying, Analyzing and Evaluating Business processes, Business Practices and Procedures including Requirements Inefficiencies and Recommending Optimal Business Practices and Reusable System Solutions to meet actual business needs.• Proficient in conducting workshops, interviews, and group discussions with the business stakeholders for Requirement Elicitation, Requirement Scoping and Requirement analysis. • Proficient in all phases of Data Analysis (Data Gathering and Preparation, Data Quality and performance review, Data Analysis, Data Integrity, Data Interpretation and Data representation)• Expertise in analyzing data attributes and source data for reporting requirements • Experienced in MIS reports and Dashboards and presenting them to Business Stakeholders & Senior management• Proven track record of handling requirements and Process enhancements working along with Business stakeholders by identifying opportunities for improvement using BPM levers like Automation, Digitalization with the objective of cost savings, improved Quality, efficiencies with shorter transaction cycle• Extensive experience in designing and developing seamless process solutions using BPM methodologies and tools • Supported PCI-DSS, SOC2 and Cyber Certification compliance assessments• Having Experience in managing waterfall and hybrid projects
EDUCATION
Biju Patnaik University of Technology, Odisha
Bachelor of Engineering - BE, Computer Science
Capital High School
10th
Rajdhani College Bhubaneswar
Intermediate , Science
SKILLS
ABOUT LALITENDU RAY
Business Analyst with 17+ years’ experience shaping technology-enabled change across global banks and financial services. I specialise in turning complex business needs into actionable requirements, clear process designs and deliverable roadmaps that drive measurable value, operational efficiency and controlled delivery.I bridge the gap between business and technology — translating strategy into delivery through stakeholder alignment, structured analysis, and pragmatic solution design. My work spans requirements elicitation, business process modelling, data analysis, and user story development through to testing support, readiness planning and governance.I’m known for clarity of thought, structured problem-solving and strong engagement style, enabling teams to make informed decisions and move confidently from discovery to implementation.Core strengths:• Requirements & user stories | Workshops | Traceability | Acceptance criteria• Business process modelling | AS-IS/TO-BE | Gap analysis | Service design• Data interpretation & mapping | MI insights | Reporting alignment• Agile & hybrid delivery | Backlog refinement | Iterative planning• Stakeholder management | Business readiness | Change impact assessmentSelected outcomes: Delivered £133K cost savings via process optimisation & automation Drove ~15% efficiency uplift through TO-BE redesign and simplification Streamlined cross-team delivery through improved prioritisation & story refinementI thrive in complex environments where outcomes matter, collaboration is essential and rigorous analysis unlocks progress.
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